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The automated future of retail and {how exactly to} secure it

{This short article} is {presented} by
Retail {Technologies} Review :
The automated {potential|potential future} of retail and {how exactly to} {safe|protected} it .

Axis’ Graham Swallow {talks about} {the idea of} the unmanned {shop} {that’s} gaining in {recognition|reputation}, the {effect on} the retail {business|market|sector} and how innovative {protection|safety} technology {might help}.

While the {basis|base} of autonomous retail {offers|provides} been {developed} over the past {couple of years}, {{it really is} only {given that} retailers are {starting to} fully {test out} the technology.|{it really is} only that {merchants|suppliers} are {starting to} fully {test out} the technology now.} {There were {around} 350 {shops} globally in 2018 {supplying a} {completely} autonomous checkout process,|There were {around} 350 stores in 2018 {supplying a} fully autonomous checkout {procedure} globally,} {yet this {quantity|amount} is forecast {to improve} dramatically with 10,|this {quantity|amount} is forecast {to improve} dramatically with 10 {however},}000 {shops} anticipated by 2024 [1] . This acceleration in the {development} of unmanned {shops} has, in part, {already been} boosted by the COVID-19 pandemic and a {need|requirement} for {a far more} contactless, {distanced shopping experience socially.}

Many retailers {are actually} exploring such solutions {in an effort to} streamline their services and simplify store operations while reducing overheads. {Needless to say}, the security of unmanned sites is a concern, with many eager to embrace such a design, but wary about the prospect of leaving a store unguarded. This is where innovative physical security technologies can play a significant role in protecting a site while supporting its operation and also helping to improve customer experience.

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Optimising operations and security}
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{To help make the} autonomous retail vision {possible},|make the autonomous retail vision {possible}

To,} a comprehensive solution {is necessary} that integrates network cameras, IP audio speakers and access control devices. {The cameras {may be employed} to monitor entrance points and sales areas,|The cameras {may be employed} to monitor entrance sales and points areas,} including checkout terminals, {{and may|and will} be monitored and operated remotely {from the} central control room.|{and may|and will} be monitored and operated {from the} central control room remotely.} This offers management full visibility of operations, {{whatever the} number of stores.|of {the amount of} stores regardless.} Recorded video material {could be} processed, {passed and packaged to authorities,} when necessary, {relative to} applicable laws.

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As autonomous stores {usually do not} require staff to {be there} and run largely independently,|

As autonomous stores {usually do not} require staff to be run and present largely independently,} managers {could be} notified automatically via mobile device if {a meeting} occurs {that will require} their attention. {This may} range from {a straightforward} {have to} restock popular items or clean the premises {following a} spillage, {{to} a criminal break-in or attack.|{to} a criminal attack or break-in.} Again, network video surveillance cameras installed {outside and inside} of the premises provide high-quality video of any incident {since it} occurs, enabling immediate action to {be studied}.

Improving customer experience and boosting profits

Access-control mechanisms at entrance and exit points enable smooth, touch-free {usage of} customers, while IP audio speakers allow ambient music to be played, {{developing a} relaxed in-store atmosphere and also offering the ability to play alerts or voice messages as required.|{developing a} relaxed in-store atmosphere {and in addition} offering {the capability to} play voice or alerts messages as required.} {Because of the} automated nature of such audio broadcasting, a consistency of brand {could be} created across multiple locations where playlists and pre-recorded voice messages are matched {with regards to} style and tone from store-to-store.

The accessibility of premises 24/7 can ultimately {result in} an increase in sales by simply allowing customers to enter the store and make a purchase at any time, {{instead of} being restricted by designated retail hours.|than being restricted by designated retail hours rather.} {This also serves {to boost} customer loyalty through retail convenience.|This serves {to boost} customer loyalty through retail convenience also.} Utilising data from the access-control system, managers can configure lights to turn on/off and ambient music to power-down when the last person leaves the shop, to be reactivated the next time someone enters the premises. {{This process} {may also} conserve energy,|{This process} can conserve energy,} leading to cost savings.

Designing a future-proof solution

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The {risk of} vandalism is greatly limited if everyone entering the shop {could be} identified,|

The {risk of} vandalism {is bound} if everyone entering the shop can be identified greatly,} which is {a thing that} {has already been} happening in Scandinavia using QR codes {associated with} {an electric} identification system called BankID. {{This technique} involves a user being identified by their bank details,|A user is involved by {this technique} being identified by their bank details,} and their credentials checked upon entering the store. This {not merely} streamlines the transaction process but vastly improves security because only {those that} want to legitimately {utilize the} services will {feel the} identification process, {{assisting to} deter antisocial or criminal behaviour.|{assisting to} deter criminal or antisocial behaviour.}

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Both {outside and inside} of the premises,|

Both and {outside the} premises inside,} physical security technology {ought to be} reliable and of {a superior quality}, without compromising the service to customers, or hampering their experience. Door controls, {network loudspeakers and cameras,} together with {a thorough} video management system (VMS), {enable retailers {to regulate} every {part of|component of} their store and remove any uncertainty around its management or security.|enable retailers {to regulate} every {part of|component of} their store and remove any uncertainty around its security or management.} Such a system, {network-enabled and fully scalable {to meet up} ongoing business requirements,|network-enabled and scalable {to meet up} ongoing business requirements fully,} {could be} offered using open APIs; {this enables} configuration and customisation while {making certain} the retailer {isn’t} {tied to} the technology or tied-in to any particular set-up or vendor as their requirements evolve.

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As more businesses launch {their very own} unmanned stores,|more businesses launch {their very own} unmanned stores

As,} {the advantages of} such technology to streamline and improve {every part} {of these} operations becomes {a lot more} clear. {A thorough} solution {from the} trusted security provider {may bring} complete {satisfaction} while offering additional {advantages to} support the retail business {since it} seeks a secure future.

{Find out about} Axis’ solutions for retail:
https://www.axis.com/solutions/retail

Graham Swallow MSyI CMI
Graham leads the Axis Retail {technique for} UK/Ire and the Nordic regions

About Axis Communications

Axis enables a smarter and safer world by creating network solutions {offering} insights for improving security and new {means of} doing business. {Because the} industry leader in network video, {Axis offers {products} for video surveillance and analytics,|Axis offers {products} for video surveillance and analytics,} access control, and audio systems. Axis has {a lot more than} 3,{000 dedicated employees in over 50 countries and collaborates with partners worldwide {to provide} customer solutions.|000 dedicated employees in over 50 collaborates and countries with partners worldwide {to provide} customer solutions.} Founded in 1984, Axis {is really a} Sweden-based company listed on the NASDAQ Stockholm {beneath the} ticker AXIS. {To find out more} about Axis, please visit our website www.axis.com .

[1] https://www.statista.com/statistics/1033836/number-of-stores-with-autonomous-checkouts-worldwide/  

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